Added link which explains audio group issues on Ubuntu

[ardour-manual-diverged] / _manual / 03_setting-up-your-system / 08_platform-specifics / 01_ubuntu-linux.html

diff --git a/_manual/03_setting-up-your-system/08_platform-specifics/01_ubuntu-linux.html b/_manual/03_setting-up-your-system/08_platform-specifics/01_ubuntu-linux.html
index 6a0331aa7732bbe1b6c5a06d9e25eae7afd9eb3a..13846791a35bc9e301af1b840efe0d873ccabb75 100644 (file)
--- a/_manual/03_setting-up-your-system/08_platform-specifics/01_ubuntu-linux.html
+++ b/_manual/03_setting-up-your-system/08_platform-specifics/01_ubuntu-linux.html
@@ -51,8 +51,9 @@ title: Ubuntu Linux
   released by Ubuntu has been correctly built or not. Ubuntu has a
   history of making packaging errors that lead to crashes, missing
   functionality and odd behaviour that is not present in the
-  ready-to-run version of the program that you can get from ardour.org
-  (or in the packages released by other distributions)
+  ready-to-run version of the program that you can get from <a
+  href="http://ardour.org/download">ardour.org</a> (or in the packages
+  released by other distributions)
 </p>
 <dt>Symptoms</dt>
 <dd>
@@ -66,8 +67,9 @@ title: Ubuntu Linux
 <dt>How to Fix</dt>
 <dd>
 <p>
-  Download the ready-to-run version from ardour.org. Ardour's lead
-  developer (and many of the most active members of our user
+  Download the ready-to-run version
+  from <a href="http://ardour.org/download">ardour.org</a>. Ardour's
+  lead developer (and many of the most active members of our user
   community) will not provide support for, and will not investigate
   bugs reported for, Ubuntu's own packages of Ardour. The ardour.org
   packages install along side your distribution versions, and do not
@@ -113,22 +115,13 @@ title: Ubuntu Linux
 </dd>
 <dt>What is the problem?</dt>
 <dd>
-<p>
-  This relatively simple system ought to be the basis for excellent
-  cooperation between PulseAudio and JACK. Unfortunately, it relies on
-  everything being correctly configured for it to work, and Ubuntu
-  have repeatedly failed to get this configuration correct.
-</p>
 <p>
   The specific issues known at this time (spring 2013) are:
   <ul>
     <li>a bug in PulseAudio that causes it not to give up the
-      soundcard when JACK asks</li>
-    <li>bad package dependency information that causes a critical
-      package to be missing even when JACK and PulseAudio are
-      installed</li>
-    <li>a bug that causes JACK to freeze up when told to stop, 
-      causing issues with restarting</li>
+      soundcard when JACK asks (<a href="https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1163638">LP: #1163638</a></li>
+    <li>a bug that causes jackdbus v.1.9.8 (jackd does not suffer from this) to freeze up when told to stop, 
+      causing issues with restarting (<a href="https://bugs.launchpad.net/ubuntu/precise/+source/jackd2/+bug/956438">LP: #956438</a></li>
   </ul>
 </dd>
 <dt>Symptoms</dt>
@@ -137,8 +130,6 @@ title: Ubuntu Linux
   <ul>
     <li>Cannot start JACK (though see the next section for other
       causes of this)</li>
-    <li>JACK starts but there is no sound coming from Ardour or other
-    applications that use JACK.</li>
   </ul>
 </p>
 </dd>
@@ -173,9 +164,19 @@ title: Ubuntu Linux
   <dt>How to fix</dt>
   <dd>
     <p>
+      Make sure the file /etc/security/limits.d/audio.conf exists. If it is
+      named /etc/security/limits.d/audio.conf.disabled, rename it to the former.
       Run the command <code>sudo usermod -a -G
         audio <em>YOUR-LOGIN-NAME</em></code>. Then logout and login again.
+      On Ubuntu Studio the user is a member of audio group by default, but not
+      on other flavors. Read more about why <a href="https://wiki.ubuntu.com/Audio/TheAudioGroup">here</a>
     </p>
   </dd>
 </dl>
-
+  <h2>Reporting Issues</h2>
+<p>Given the difficulties in supporting Ubuntu and the limited time/resources of the Ardour team, the <code>Ubuntu Studio Project</code> has requested that issues and bug reports related to Ubuntu, Ubuntu Studio and other derivitives be directed to them.<p>
+<h4>Contact Information for Ubuntu Studio</h4>
+<p><a href="http://ubuntustudio.org" target="_blank">The Ubuntu Studio Homepage</a></p>
+<p><a href="http://ubuntuforums.org/forumdisplay.php?f=335" target="_blank">The Ubuntu Studio Forums.</a></p>
+<p><a href="https://help.ubuntu.com/community/UbuntuStudio/MailLists" target="_blank">Information on the Ubuntu Studio Mailing Lists.</a></p>
+<p><a href="https://help.ubuntu.com/community/UbuntuStudio/IRC" target-"_blank">Information on the Ubuntu Studio IRC channel.</a> #ubuntustudio on irc.freenode.net</p>